Privacy Policy

Effective Date: July 2, 2026

1. Our Commitment to Your Privacy

Ceramique Ceramic Studios ("Ceramique," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, register for an event or class, book a private party, contact us, or otherwise interact with our business.

By using our website or providing your information to Ceramique Ceramic Studios, you acknowledge that you have read and understand this Privacy Policy.

We are committed to collecting only the information necessary to provide our services, communicate with our customers, improve customer experience, and comply with applicable legal obligations.

2. Information We Collect

Depending on how you interact with Ceramique Ceramic Studios, we may collect the following information:

Your name, email address, phone number, and mailing address.
Payment and billing information processed through our secure third-party payment providers.
Information submitted when booking classes, workshops, private parties, special events, or other services.
Information you provide through contact forms, event registrations, surveys, or other communications.
Information you choose to provide when subscribing to our email list or marketing communications.
Website usage information collected through cookies, analytics, or similar technologies to improve our website and customer experience.

3. How We Use Your Information

Ceramique Ceramic Studios uses the information we collect to:

Process purchases, bookings, registrations, and payments.
Communicate regarding reservations, classes, events, private parties, pottery pickup, and customer service inquiries.
Provide updates regarding changes to reservations, studio hours, or scheduled events.
Improve our website, services, and customer experience.
Send promotional emails, special offers, studio news, or event announcements to customers who have chosen to receive marketing communications.
Send service-related text messages, such as booking confirmations, reminders, or pottery pickup notifications. Promotional text messages may also be sent to customers who have provided their consent to receive them.
Comply with applicable legal and regulatory requirements.

4. Payment Information

Ceramique Ceramic Studios does not store complete credit card or payment information on our servers.

Payments made through our website or in our studio are processed through secure third-party payment providers, including Wix Payments and Square. These providers maintain their own privacy and security policies governing the collection and processing of payment information. We encourage customers to review the privacy policies of these payment providers for additional information regarding how payment information is collected, stored, and protected.

5. Cookies & Website Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies to improve your browsing experience and better understand how visitors use our website.

These technologies may help us:

Remember your preferences and website settings.
Improve website functionality and performance.
Measure website traffic and visitor activity.
Evaluate the effectiveness of promotions, advertisements, and marketing campaigns.
Provide a more personalized online experience.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website.

6. Information Sharing

Ceramique Ceramic Studios respects your privacy and does not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information only when necessary to operate our business and provide our services, including:

Secure payment processors, such as Wix Payments and Square, to process transactions.
Website hosting, booking, scheduling, and communication platforms that help us operate our business.
Service providers who assist with email communications, marketing, or customer support, when applicable.
Government agencies, law enforcement, or other parties when required by law or to protect the rights, property, or safety of Ceramique Ceramic Studios, our customers, or others.

Any third-party service providers we use are expected to maintain appropriate safeguards for the protection of your information and may use it only for the purposes for which it was provided.

7. Data Security

Ceramique Ceramic Studios takes reasonable administrative, technical, and physical measures to help protect the personal information we collect from unauthorized access, use, disclosure, alteration, or destruction.

While we strive to safeguard your information, no method of transmitting or storing electronic information can be guaranteed to be completely secure. We encourage customers to take appropriate precautions when sharing personal information online.

If you believe your personal information has been compromised or have questions regarding the security of your information, please contact us so we can promptly address your concerns.

8. Children's Privacy

Ceramique Ceramic Studios welcomes children to participate in our classes, workshops, events, and creative experiences. However, our website, online bookings, registrations, and purchases are intended to be completed by a parent or legal guardian.

We do not knowingly collect personal information directly from children through our website. Any personal information relating to a child should be provided by a parent or legal guardian when making a reservation, registering for an event, or contacting our studio.

If you believe a child has provided personal information directly through our website without the consent of a parent or legal guardian, please contact us so we can promptly review and remove the information, when appropriate.

9. Your Privacy Rights

You may contact Ceramique Ceramic Studios at any time to:

Request access to the personal information we have about you.
Request that we update or correct your personal information.
Request that we delete your personal information, where permitted by law.
Unsubscribe from marketing emails or promotional text messages at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

Please note that we may retain certain information when required to complete transactions, comply with legal obligations, resolve disputes, or enforce our policies.

10. Changes to This Privacy Policy

As Ceramique Ceramic Studios grows and our services evolve, we may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or customer services.

Any updates will be posted on our website, and the Effective Date at the top of this Privacy Policy will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how your information is collected and protected.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal information is collected, used, or protected, please contact us.

Ceramique Ceramic Studios

Email: info@ceramiqueceramicstudios.com

Website: ceramiqueceramicstudios.com

We are committed to addressing your questions and privacy concerns in a timely and respectful manner.